PRIVACY POLICY

KOLSER S.L is a company registered under NIF B07108970, with fiscal address C/Trencadors,2 – 07750 Pol. Industrial de Ferrerías – Menorca – Illes Balears – Spain. Registered in the Mercantile Register of Menorca volume 27, Book 0, folio 32, page IM-1377, Inscription 7. We manage http://sitsil.com/ (‘the web’), so we are responsible for the treatment of the information provided and obtained through the web, which will be included in our personal data files. In this Privacy Policy, ‘you’ refers to any person who submits information to our website.

Privacy and data protection

Data protection is a matter of trust and your privacy is of the utmost importance to us. For this reason, we will only use your name and other personal information as set out in this Privacy Policy. We will only collect information if we need it to do business with you.

We will store your information for as long as required by law or until the purposes for which it was collected have been fulfilled.

Collection of data

We may collect various types of information when we detect that you wish to place an order for a product on the Website.

We collect, store and process your information in order to provide you with our services and to process your purchases on the Site and any future complaints.

We will use the information you provide to process your requests for information and to provide you with the desired services and information via the Website or to send you information (including information about our products and services) if you indicate that you would like us to contact you, by e-mail, and to provide you with information about other products or services. If you would prefer not to receive marketing communications from us, please let us know.

We may pass your name and address to a third party for the purpose of delivering products to you (e.g. our courier or supplier).

We will not share your personal information with third parties located outside the European Economic Community.

Third parties and links

The Website may contain third party advertisements or links to other websites. Please note that we are not responsible for the privacy practices or the content of such third parties or websites, nor are we responsible for the third parties to whom we disclose your information in accordance with this Privacy Policy.

Use of Cookies

What is a cookie?

A cookie is a small amount of information that is stored by a website on a user’s computer.

Why do websites use cookies?

Websites have no memory. A user who goes from one page to another on a website is not recognised as the same user. Cookies allow the website to recognise the user’s browser. Therefore, cookies are generally used to remember the choices the user has made (e.g. to remember the language they use) or to recognise users who frequent the website.

Do all cookies have the same function?

No, there are different types of cookies and they are used for different purposes. Cookies can be differentiated by function, duration and who stores them.

How do you use cookies http://sitsil.com?

http://sitsil.com/ offers its users an advanced and user-friendly website that automatically adapts to their needs and wishes. To achieve this, our website uses 3 types of cookies:

Technical cookies: We use technical cookies to display our website, to make it work properly, to create your user account, to log you in and to manage your purchases or bookings. These technical cookies are necessary for our website to function correctly.

Functional cookies: We also use functional cookies to remember your preferences and to help you use our website efficiently and effectively, such as remembering your language. These functional cookies are not essential to the operation of our website, but add functionality to improve the user experience.

Analytical cookies: We use analytical cookies to understand how our users use the website, to detect what works and what doesn’t, to optimise and improve the website and to ensure that our users continue to find our website interesting and relevant. The information we collect includes web pages visited, referring/exit pages, platform type, date/time stamp information and data such as the number of (mouse) clicks on a given page, mouse movements, scrolling and the (search) words you use and the text you type when using our websites. This information is anonymous, as we only need it for statistical purposes.

How long do http://sitsil.com cookies remain active?

http://sitsil.com uses a number of cookies, with varying lifespans. The maximum lifetime we set for some of them is 2 years (Google Analytics). All cookies can be deleted from your browser at any time.

How can I recognise cookies from http://sitsil.com?

You can find http://sitsil.com cookies in your browser settings. These are the cookies we use:

Category Name Purpose Duration *

Strictly necessary cookies (First party cookies) Session These cookies are strictly necessary and allow the user to browse the website and use all its functions.   Session

*Duration is the length of time the cookie remains on your computer.

Does http://sitsil.com use third-party cookies?

Yes, the website makes use of Google Analytics and Google Webmaster Tools, a service provided by Google, Inc. (‘Google’) which uses cookies for the purpose of carrying out web analytics about how users use the Website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not be able to associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. By using the Site, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Who has access to the cookie information on http://sitsil.com?

Only http://sitsil.com and Google have access to http://sitsil.com cookie information.

Does http://sitsil.com monitor my online behaviour?

No. We do not track your behaviour outside the http://sitsil.com/ website.

How do I manage my cookies?

If you go to your browser settings (e.g. Internet Explorer, Safari, Firefox, Chrome) you can configure which cookies you want to accept or reject. Depending on your browser, the cookie settings will be in one place or another. You will be able to locate it if you use the ‘Help’ function of your browser.

Please note that if you do not accept certain cookies, you may not be able to use some of the features of our website. You should also note that opting out does not mean that you will no longer receive online advertising or participate in market research. It means that the network you opt out of will no longer send you advertisements that match your preferences and usage patterns.

We assure you that our use of cookies does not contain viruses or personal or private information.

For more information on how to remove cookies from your browser, please see www.allaboutcookies.org.

Security

We implement technical and security measures sufficient to prevent unauthorised or unlawful access to, accidental loss, destruction or damage to your information. In the process of collecting data via the Web, we collect your personal data from a secure server. We use SSL encryption procedures on our servers. Although we cannot guarantee 100% security, this makes it difficult for hackers to decipher your personal data. We have physical, electronic and procedural safeguards regarding the collection, storage and disclosure of your information. Our security procedures involve the timely request for proof of identity prior to the disclosure of personal information. You are responsible for protecting your password and your computer from unauthorised access.